Key Account Manager (Lagos)

Job Description

Job Title: Key Account Manager
Locations: Lagos
Reports To: National Sales Manager / Head of Sales
Employment Type: Full-Time
Salary: Open to negotiation

Role Overview
The Key Account Manager will be responsible for managing and growing a portfolio of high-value accounts across their assigned territory. The role requires a proactive, relationship-driven professional who can identify opportunities, negotiate commercial terms, and consistently deliver revenue growth.

Key Responsibilities
* Serve as the primary point of contact for assigned key accounts, ensuring high levels of customer satisfaction and retention.
* Develop and execute account plans to grow revenue within the existing customer base.
* Identify upselling and cross-selling opportunities within assigned accounts.
* Negotiate pricing, contract terms, and service agreements in line with company policy.
* Collaborate with internal teams including logistics, aftersales, and finance to ensure seamless service delivery.
* Monitor account performance and provide regular updates and forecasts to the sales manager.
* Proactively resolve customer issues and escalations in a timely and professional manner.
* Stay informed on market trends, competitor offerings, and customer industry developments.
* Attend and represent the company at relevant industry events and client meetings.

Qualifications and Experience
* Bachelor’s degree in Business, Marketing, or a related field.
* Minimum of 5 to 8 years of experience in account management or B2B sales, preferably within the automotive, FMCG, or industrial products sector.
* Demonstrated ability to manage complex accounts and achieve sales targets.
* Excellent communication, negotiation, and interpersonal skills.
* Strong commercial awareness and customer-centric mindset.
* Proficiency in CRM tools and Microsoft Office Suite.

For more enquiries email: [email protected]